Case Study

Increased team collaboration and happiness

About Paddle8

Paddle8 is the premier online collecting destination, presenting auctions of extraordinary art, design, jewelry, watches, and collectibles. Using innovative technology, Paddle8 has streamlined the collecting experience by combining the trust and taste of an auction house with efficient operational solutions and a global reach.

Our Shared Problem

Paddle8 was experiencing rapid growth and increasing pressure to deliver new features at a faster pace. This meant they needed to transition to a more modern codebase all while modernizing the team's existing process and structure.

Our Desired Outcomes

Identify process and structure changes that would enable the development team to better collaborate and scale processes around code at scale
Find an alternative solution to imposing change onto the product team from the top down
Explore the pros and cons of a new team-based structure directly with the developers
Transition from PHP to a more modern Django and React stack

Our Impact

In place of a single monolithic development team, Stride split the Paddle8 team into two smaller teams each led by a product manager. This allowed teams to own broad areas of responsibility across two backlogs. And with the team structure in place, individual teams began bi-weekly iteration planning meetings, retros, and daily standups that felt useful and productive. The ultimate result was more collaboration, better estimation, and a happier product team.

"We partnered with Stride to achieve aggressive objectives and they delivered as-promised! It's so refreshing to work with a team who values transparency and honesty, and helped us truly get stuff done."

Pascal-Louis Perez, CTO, Paddle8

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Impact

Stash’s new-at-the-time Auto-Stash feature enabled recurring deposits into Stash. In three months, we built a service allowing investors to schedule their recurring transfers. Upon launch, Auto-Stash helped Stash customers automate money movement and investing, ultimately helping millions of Americans more easily continue their journeys towards building long-term wealth.

This content is for informational purposes only. Investment advisory services offered by Stash Investments LLC, an SEC registered investment adviser.

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Results

The first team hit the initial goal, releasing the new Cheatsheets product to the company.
Successfully coordinated retrospectives for teams that had previously worked in silos; introduced the assignment of points to stories.
Worked with the Codecademy team to evangelize for and write unit tests.
Worked with the Codecademy team to build a dashboard that allows clients to assign seats, buy more seats, and bulk-invite users.
Worked with the Codecademy team to automate recurring subscriptions for Business to Business (B2B) users without interrupting renewal processes and Business to Customer (B2C) subscription flow.

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Our Desired Outcomes

Implement processes around code at scale
Continuous Deployment
Establish clarity on Plated's priorities
Become successful both inside the code and out
Increase transparency within the development process

Our Impact

Stride hit the ground running with minimal ramp up time. Our team added Agile expertise that Plated was able to seamlessly leverage at pivotal points in their business growth. We got to the root issue and adapted to their culture in a way that was welcomed. Stride helped Plated’s underlying agile and lean processes run smoothly through well-tested and refactored code. As a result, Plated had increased visibility of work, and were able to be their best both inside the code and out.

Addressing the problems of growth

Plated increased visibility of work, improved key engineering metrics, and found a partner to rely on long-term.